Sunday, April 17, 2011

Reduce Claim Denials

You can lower your accounts receivable days, and stress by getting your claims right the first time.
How do you do that?
A.    Check denials for common errors
B.     Identify where these errors are created
C.     Share this information with the staff responsible for these areas

For example, if there is a trend in denials for patient eligibility, have the staff that registers patients verify insurance eligibility or put a check in place to make sure this is done before billing.  Many practices verify benefits on-line, or via phone before the patient is seen. This saves everyone time and lets the patient know what to expect.  

Check to see if your clearinghouse offers online verification, or if the larger insurance companies you bill offer web access to eligibility and benefits.